How can we help?

We're here to ensure your monitoring notifications are flowing smoothly.

Email Support

For general inquiries, account issues, or bug reports. We try to reply within 24 hours.

support@checkwa.tch →

Documentation

Read our setup guides, troubleshooting tips, and plugin configuration steps.

Visit Docs →

Community

Join the CheckMK forum or our GitHub discussions to share ideas.

GitHub Discussions →

Common Issues?

I'm not receiving notifications.
Ensure the CheckWatch plugin is installed on your CheckMK server and that your license key is correctly configured in WATO. Check the plugin logs at ~/var/log/check_mk/notify.log for errors.
Where do I find my License Key?
Your license key is generated in the app when you sign up or restore purchase. Go to Settings > Licensing to view or copy it.